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  Requests for support or service
 
To be quick off the mark answering your service or support requests, please contact your local agent.

Support knowledgebase: www.sius.com/support
Email: support@sius.com

In urgent cases please call us: ++41 (0) 52 354 60 44.
Support by phone from Monday to Friday, 8.30–12.00/13.30–16.30 CET.
     
Additionally, within Switzerland we offer a phone service for emergency duties (not free of charge) on weekends (March–October). Phone ++41 52 354 60 10.

Get more information about our service agreements, which allows you a cheaper access to this service.
     
     
     
  Service agreement
     
Numerous holders of our different electronic scoring systems closed a service agreement with us. It contains a check-up of the systems at regular intervals and cost-saving reparations as well as the disposal of a reserve target-set reduced in price for special events (with service contract 120 CHF / set, without service agreement 350 CHF. / set).
Due to this special arrangement, a trouble-free use of the electronic target systems can be guaranteed all the time.
     
   
     
     
     
  Repairs (new RMA form)
     
Devices to repair should always be sended with a completed RMA form (Return Material Authorization) attached. This ensures, that repairs can be carried out as quickly as possible.
Download:  RMA form english  RMA formulaire français  RMA formulario español
RMA formulario italiano
     
     
     
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